FAQ
Frequently Asked Questions
Product Questions
How does the cooling effect actually work?
When you dampen the Coolvise with water and squeeze out the excess, the fabric uses evaporative cooling to keep you cool for hours. As the water slowly evaporates, it draws heat away from your head and neck. Just like how you feel cooler when you step out of a pool - but this effect lasts all day on the worksite.
Will it fit under my hard hat?
Absolutely! Coolvise is designed specifically to work with standard Australian hard hats. The low-profile design won't interfere with the fit or safety of your helmet, and it actually makes wearing a hard hat more comfortable by reducing heat buildup and absorbing sweat.
Can I wear it without a hard hat?
Yes! While it's designed to work perfectly under hard hats, Coolvise also works great on its own for landscaping, road work, or any outdoor job where you need sun protection and cooling but don't require head protection.
How long does the cooling effect last?
On a typical hot day, you'll get 3-4 hours of cooling from one application. In extreme heat or windy conditions, you might need to re-dampen it more often. The beauty is you can quickly rinse and reapply whenever needed - no complicated setup required.
What's it made from?
Coolvise uses a specialised cooling fabric that's tough enough for construction sites but comfortable enough for all-day wear. It's designed to handle sweat, dirt, and regular washing without losing its cooling properties or durability.
Practical Use Questions
How do I use it?
Simple as:
- Dampen the Coolvise with cool water
- Squeeze out excess water (it should be damp, not dripping)
- Put on your head, then add your hard hat if needed
- Stay cool for hours - re-dampen as needed
Can I wash it?
Yes! Machine wash in cold water and air dry. The cooling properties won't wash out, and regular cleaning actually helps maintain the fabric's performance. We recommend washing after every few uses or when it gets particularly dirty.
Will it work in humid conditions?
Coolvise still provides benefits in humid weather through sweat absorption and sun shading, though the evaporative cooling effect is reduced when humidity is very high. Many customers find it still makes a noticeable difference in comfort even on humid days.
Does it stay in place during work?
Yes, the design ensures it stays secure under your hard hat during normal work activities. It won't slip, slide, or fall off when you're bending, lifting, or moving around the job site.
Ordering & Business Questions
Where do you ship?
We currently ship Australia-wide. Most orders arrive within 3-5 business days via Australia Post, with faster express options available.
What's your return policy?
If you're not completely satisfied with your Coolvise within 30 days, we'll provide a full refund. We're confident it'll make a difference to your comfort on the job, but if it doesn't work for you, we'll make it right.
Do you offer bulk discounts for work crews?
Absolutely! If you're ordering for a crew or multiple workers, contact us at coolvise1@gmail.com for bulk pricing. The more comfortable your whole team is, the better everyone works.
Is this just another neck cooler that falls apart?
Not at all. We've seen those cheap cooling towels that barely last a week on site. Coolvise is specifically designed for the demands of Australian construction and outdoor work - built tough enough to handle real worksite conditions while actually providing meaningful cooling relief.
Safety & Compliance Questions
Does it affect hard hat safety ratings?
No, Coolvise doesn't interfere with your hard hat's safety performance. It's designed to work with, not against, your existing safety equipment. Always ensure your hard hat fits properly and meets worksite safety requirements.
Is it suitable for high-vis requirements?
Coolvise itself isn't high-vis, but it's designed to be worn under your existing safety gear including high-vis hard hat accessories. It won't interfere with any visibility requirements on your worksite.
Can I wear it with other PPE?
Yes! Coolvise is designed to integrate with your existing safety equipment - hard hats, safety glasses, ear protection, etc. It's meant to make your safety gear more comfortable, not replace it.
Still Got Questions?
If you can't find the answer you're looking for, don't hesitate to get in touch:
Email: coolvise1@gmail.com
We're here to help you stay cool and comfortable on the job. Usually respond within 24 hours during business days.
Ready to beat the heat? Order yours NOW!